Join our award-winning team of retail marketing experts and help clients leverage Ometria’s Customer Data and Experience Platform to deliver exceptional customer experiences.
As a Customer Success Associate, you will support Customer Success Managers, focusing on client satisfaction and revenue growth for innovative UK retail businesses. You will report directly to the VP/Director of Customer Success and support the management of a portfolio of key customers.
Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week.
Key Outcomes:
Support customer success retention :
- You will partner with a team of Customer Success representatives supporting key initiatives that drive value to our customers largely through the execution of a range of critical administrative tasks.
- Provide weekly client performance and risk insights to C...
Ometria
Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.
Ometria is a customer data and experience platform that helps retailers create personalized experiences customers love.
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