Primary Responsibilities:
- A minimum of five years’ experience deploying Cisco VoIP solutions including both architecture and infrastructure designs for data centers and site deployments including the following:
- Providing operational support for moves, adds and changes relating to service tickets.
- Opening and managing Cisco Technical Assistant Center (TAC) cases and rectifying user, VoIP or collaboration infrastructure problems.
- Providing technical support and examination of root causes of problems relating to a client’s application, product and network incidents.
- Planning, installing, configuring, examining and maintaining Cisco Call Manager products.
- Cisco Certified Collaboration Professional Certificate is required.
Requirements
- Must be local to DMV area (Working Hybrid, but On-site required at Regan National and Dulles Airports).
- Cisco Certified Collaboration Professional Certificate (required).
- Five or more years of on-site Cisco VoIP architecture design and deployment experience.
- Significant 3rd tier or higher Cisco VoIP troubleshooting experience.
Ashburn Consulting
A small business based in the Washington, DC metropolitan area, specializing in providing network and network security solutions in complex environments to a select set of government and business clients
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