Data Analytics Senior Specialist

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is business intelligence/data analyst role to be a key part of PVA’s ambition of transforming into a data-led organization (going from descriptive to predictive analytics, going from hindsight to insight and foresight) both in planning and execution.
Harness the data generated from sales and transactions to 1.5 million existing customers, 2 millions policies and from activity of hundred thousands of sales agents, develop insights that can be translated into actions that drive business growth at different areas (Agency/Partnership Distribution, Product Development, Operations, Customer service, Fraud detection, etc.)

Job Responsibilities

BUSINESS DECISION MAKING SUPPORTS**:**

1. Ensure decision makers (incl. top management & business teams) to have visibility on business performance on-time and at good quality

2. Ensure all data products

3. Provide advice to business teams for System design/Process Enhancement

4. Master the data structures and processing rules for the assigned function(s)

5. Prepare & review periodic report/ dashboard (monthly, weekly, daily…) and ad-hoc requests to support the business stakeholders for the assigned functions & ensure data accuracy and timeliness delivery

6. Actively look for areas of potential simplification/ automation and implement these changes

7. Verify and document data rules, data dictionary so that it is well-maintained & updated

8. Continuously upgrade data processing & visualization skill sets to catch up with new technology, new strategy

ON PROJECT-BASED (FOR NEW REQUESTS – DASHBOARD OR ANALYSIS

1. Understand the assigned function(s)’ specific goals, challenges & opportunities.

2. Build dashboard/ Deep-dive analysis

3. Support local/ regional data scientists to build predictive models/ advanced analytics work

OTHERS:

Share knowledge to other team members Other tasks assigned by managers

Job Accountability

• Successfully building and delivering the assigned reports/ dashboards,
• Successfully building contest performance meeting high TAT, Accuracy and Quality, reporting

Job Requirements

Qualifications

• Degree in Business, Mathematics, Statistics, Engineering, Computer Science or other Quantitative discipline

Experience

• Min 2-3 years of solid experience in business intelligence/ business analytics

Knowledge and skill

• Ability to interpret data and translate them into actionable insights
• Knowledge of statistical
• Skilled in SQL and Excel, Power Bi (mandatary)
• Familiarity with one of the programming language R/Python is a plus
• Inherently curious about data with a strong desire to keep up to date with the latest developments in analytics
• Attention to details (mandatary)
• Critical thinking
• Can-do attitude
• Decent communication skills

Competencies

Leadership Capability Model – N/A

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.