Inbound Customer Service Representative

RemoteEntry
🇺🇸 United States
👶Paid parental leave
Customer Support Specialist
Customer success & support
 

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Inbound Consumer Finance Representative – BL Portuguese is responsible for responding to owner inquiries regarding the financial status of their accounts as well as take payments on accounts while providing excellent customer service and answering 70% of calls within 60 seconds. Each team member plays an integral part in achieving the department goals.

How You'll Shine:

  • Effectively handle a substantial influx of incoming calls, both in English and Portuguese, pertaining to loan and dues accounts within the portfolio. (25% time)
  • Initiate outbound calls to collect pa...
 

 

Wyndham Vacation Ownership, Inc.

Wyndham Vacation Ownership, Inc.

A company that aims to put the world on vacation with its vacation ownership brands.

Hospitality
Travel

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