Head of Public Sector

Head of Public Sector Accounts

As the Head of Public Sector Accounts at LetsGetChecked, you will play a pivotal role in driving the strategic direction, growth, and operational excellence of the public sector business within LetsGetChecked. Reporting to the Chief Commercial Officer, you will lead cross-functional teams to execute on sales, delivering exceptional client experiences, key initiatives & optimizing performance.

Responsibilities

Strategic Leadership:

• Develop and implement strategic plans to achieve company objectives and drive sustainable growth.
• Identify market opportunities, trends, and competitive threats to inform business strategies.
• Lead the development and execution of innovative initiatives to expand market presence and revenue streams.
• Monitor key performance metrics and implement continuous improvement initiatives to drive operational excellence.

Team Leadership and Development:

• Build and lead a high-performing, collaborative team, fostering a culture of accountability, innovation, and excellence.
• Provide mentorship, coaching, and development opportunities to empower team members and drive professional growth.
• Promote a positive work environment that values diversity, inclusion, and mutual respect.

Client Experience and Satisfaction:

• Champion a client-centric approach across the organization, ensuring that all decisions and initiatives prioritize the needs and preferences of our users.
• Monitor client feedback and satisfaction metrics, proactively addressing issues and implementing improvements to enhance the overall client experience.
• Drive initiatives to improve client retention, loyalty, and lifetime value through targeted engagement strategies and personalized offerings.

What we are looking for…..

• Bachelor's degree in business administration, healthcare management, or a related field (MBA preferred).
• 5-10 years of proven track record of success in senior leadership roles, preferably within the public sector business.
• Strong strategic thinking and analytical skills, with the ability to translate vision into actionable plans and measurable results.
• Excellent communication, negotiation, and relationship-building skills, with the ability to effectively collaborate with internal and external stakeholders.
• Demonstrated experience in driving operational excellence, managing cross-functional teams, and leading change initiatives.
• Passion for healthcare innovation and a commitment to improving access to high-quality, personalized healthcare solutions.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, dynamic environment and navigate ambiguity with resilience and agility.

Benefits:

• Health insurance and an Employee Assistance Program
• 401k
• Annual Compensation Reviews
• LetsGetChecked has a flexible PTO policy
• Free monthly LetsGetChecked tests as we are not only focused on the well-being of our patients but also the well-being of our teams
• A referral bonus program to reward you for helping us hire the best talent
• Internal Opportunities and Careers Clinics to help you progress your career within the company.
• Maternity, Paternity, Parental and Wedding leave.