Senior Medical Lab Technologist - Pathology

The Senior Medical Lab Technologist reports to the Clinical Services Manager, Laboratory Medicine and works under the supervision of the Charge Technologist, Pathology and Medical Authority for Pathology for day-to-day tasks/duties.

Accountabilities:

• Performs all front-line technical functions, operation and maintenance protocols, quality assurance and quality control procedures; monitors for compliance
• Designate for Charge Technologist/supervisor; resource for front-line staff
• Act as subject matter expert and technical resource for staff
• Collaborates with peers, direct supervisors, professional leader and quality manager; using the organizational reporting structure to address conflict and develop solutions prior to escalation
• Participates in the development and review of technical procedures
• Maintains strong working knowledge of current technical methodologies, performance standards and evidence-based practice
• Actively involved in the inventory management process; orders product, ensures stock rotation, identifies and reports non-conformances (e.g. unacceptable, expired or discarded products)
• Monitors for compliance to policies and procedures; coaches, educates and trains as required
• Monitors and reallocates resources to meet performance expectations and operational needs
• Participates in process validations and qualification protocols for laboratory equipment, reagents and supplies
• Coordinates technical and safety training for staff; ensures hazardous tasks lists are current and communicated
• Provides input to staff performance appraisals
• Enters non-captured service and non-service recipient workload units
• Participates the management and reporting of EQA testing
• Manages workload effectively and efficiently; identifies, reports and solves problems, meets deadlines and prioritizes
• Follows departmental policies, processes and procedures in accordance with established regulatory and accreditation standards
• Participates in the investigation, corrective action and follow-up for all non-conformances; discordant results, complaints, employee incident reports
• Evaluates episodes leading to withholding of results; performs look back trace back procedures, implements corrective actions; authorizes the resumption of testing and releasing of results
• Attend meetings and delivers departmental huddles as required
• Accountable for meeting deadlines when completing action items, skills assessments and other technical projects

Requirements

• Graduate of an accredited medical laboratory technology program or equivalent education
• Must be registered with the College of Medical Laboratory Technologists of Ontario
• Minimum three years experience as a laboratory technologist required
• Experience with hospital information systems, laboratory information systems and Paradigm document control software required
• Excellent interpersonal and communication (verbal and written) skills
• Demonstrated leadership skills and ability to mentor and coach staff; strong conflict resolution skills
• Management and supervisory courses an asset
• Proven skills and competence in departmental policies, processes and procedures
• Experience in developing policies, processes and procedures, duties and responsibilities
• Working knowledge of departmental budgets and schedules an asset
• Experience coordinating workflow and prioritizing in a fast-paced environment
• Demonstrate excellence in organization and time management skills to meet deadlines
• Demonstrate mature judgment and initiative and ability to effectively problem solve
• Strong ability to multitask, be assertive, flexible and responsive to conflicting priorities
• Must possess strong motivation skills as well as being self-motivated
• Ability to work independently or as part of a multi-disciplinary team environment
• Excellent computer knowledge and skills
• Excellent attendance and punctuality record
• Ability to work and travel between all Osler sites
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration