Customer Success Manager

We are not just another European investment platform. We are the future of sustainable investment. By combining the strengths of the Benelux, the Nordics and the Dach region, we are the only truly pan-European impact investment platform. We fund the future! By helping sustainable companies and projects: make their dreams come true. And that's where we need you! As a (Junior) Customer Success Manager, you will be the rock for our companies and investors. What will you do? Well, this:

• You are the mastermind behind our crowdfunding campaigns. From the first sketches to the final touches.
• You communicate like a pro with our investors and companies. Everyone knows exactly what's going on thanks to you.
• Social media strategies and newsletters? You make them so engaging that people can't wait to read what follows.
• You will analyse our campaigns and come up with reports and improvements that ensure we keep getting better.
• You support our investors every day, by phone and email, and make sure they are happy with your support.
• You like to bite into a numerical job and make sure you are as responsible with our investors' money as you are with your own.
• You will work with our international team to take the customer experience to the next level.
• An adventurous job in an international environment where no day is the same.
• A working environment where your ideas but also responsibility for execution and implementation really count, with short lines of communication and quick decisions.
• An inspiring workplace at the SDG House in Amsterdam, surrounded by a team that lives for impact.
• A few days at the office working in the beautiful SDG House in Amsterdam and also the space to work from home. We believe in the power of collaboration, learning and innovation but also flexibility back and forth.
• Market-based terms of employment. Are you the perfect addition to our team?
• You are committed to optimal customer satisfaction and always look for the most creative solutions. You have a love for writing texts that touch people and communicating comes naturally to you.
• Translation experience? Bring it on! Speaking and writing Dutch and English? Piece of cake.
• You are an organisational talent who is always approachable and keeps an overview, no matter how busy things are.
• Accuracy and attention to detail are your second nature.
• You find collaboration a crucial part of success and enjoyment in your work
• 1-3 years' work experience in a client environment and a marketing/communications background is an advantage.
• Completed HBO education for example marketing and/or communication, but other education can also be a perfect match.

​Are you ready to take on the challenge?
If you see yourself in this role and want to join us in innovating the investment world, please send your application (cover letter, CV, references, salary expectations and possible start date) to jobs@invesdor.nl.
We can't wait to meet you and together make a sustainable future truly possible!