Application and Adoption Specialist

Smart Reporting is an innovative digital health start-up that aspires to change the doctor-patient reporting relationship - globally and forever.

If you are seeking to be part of defining the future of the diagnosis and reporting pathway; if you like to roll-up your sleeves and engage with healthcare professionals in understanding unmet needs in the current reporting practices, improving the current use of data to guide subsequent clinical decisions; and if you like to work in partnership with HCPs, hospital IT specialists, and AI specialists, then we at Smart Reporting would be glad to have you on the team.

Smart Reporting's products are rooted in a deep understanding of clinical workflows and in doing so they enable faster data input at diagnosis and reporting while simultaneously ensuring better output of complete, holistic, and actionable data.

Contribute to something that makes a difference!

Tasks& Responsibilities:

• Serve as the central point of contact for product training and demonstrations
• Improve and develop training concepts, materials, and tools for our Smart Reporting products
• Provide high-quality education on all aspects to customers and partners
• Foster adoption and steer the customer from the first interaction towards happily using our product
• Understand customer's user workflows and interaction with legacy software as well as our new product to ensure best use of our solution
• Support Sales and the Partner Success Team by providing product demonstrations

Requirements

• Bachelor’s or Master’s degree in IT, Medical Engineering, Radiology or similar; alternatively, experience as an MTRA or in the healthcare sector
• In-depth knowledge of medical terminology and abbreviations
• Experience in training within clinical and technical environments
• Highly hands-on, independent, and customer-focused approach
• Ability to oversee multiple customer projects simultaneously
• Highly reliable with excellent communication skills
• Business fluent proficiency in German and English
• Willingness to travel to customers' site up to 2-3x per month

Preferred Qualifications:

• Experience with Learning Management Systems (LMS)

• Familiarity with clinical workflows in radiology and the use of speech recognition software

Benefits

• The opportunity to contribute to a cutting-edge medical software product with rapid growth and significant funding from top-tier investors and EU grants
• Working for a meaningful product that positively impacts healthcare and people's lives
• Joining a positive, highly skilled, and international team
• Individual development budget to support your professional growth
• Jobticket, Jobrad, and further Benefits
• Flexible working hours and up to 80% Remote work possible
• Competitive compensation