At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
Responsibilities
- Pre-Sale Support documenting client requirements or product requests & leading client
- demos.
- Work with clients and partners to implement and maintain integrations
- Product Support reporting bugs or workflow issues in a clear, concise manner.
- Work with engineering teams to troubleshoot issues and define, test, and roll out new
- features to our platform.
- Work closely with the product team to improve customer success across our platform
- Develop and maintain internal tools to monitor core processes
- Develop and maintain dashboards that provide visibility into platform usage
Qualifications
- 1-2 years of experience in a technical or similar role
- Love for explaining technical concepts
- Familiarity with SQL and database concepts
- Familiarity with cloud concepts
- Experience with 2 or more of the following:
- Data Analysis
- Bonus: Data visualization
- API design and/or management
- One or more scripting languages (Ideally Python, JavaScript, or Bash)
- Linux/Unix Servers, AWS, or GCP
Desired Skills
- Understanding of advertising technology, associated ecosystem, and common processes(e.g. server-to-server integrations, real-time bidding, cookie sync, etc)
- Experience working with DSPs, SSPs, Onboarders
- Experience working with OTT
- Experience working with ticketing systems (Zendesk, Freshdesk etc)
Nielsen
Helps consumer packaged goods (CPG) brands, publishers and retailers improve advertising effectiveness across almost every platform, channel and device
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