Business Continuity and Resilience Specialist

About us

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About you

You’ll be joining the Operational Resilience team as a Business Continuity and Resilience Specialist. Reporting to the Head of Business Continuity and Resilience, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

We’re looking for someone methodical, organised and collaborative, to join our expanding team to support our rapidly growing business. You’ll enjoy working with multiple stakeholder groups, across a variety of departments, and you’ll work with all areas of the business to help deliver a world class business continuity program. Working within the Business Continuity and Resilience team you will help enhance and evolve business continuity, disaster recovery and operational resilience for the Bank.

This role will be working particularly closely with our Innovation and Operations teams ensuring that our plans are tested and resilient. You’ll be continuously improving the processes, deepening knowledge, and providing support across the business, ensuring that you are improving resilience outcomes by offering analysis and insight. In your new role, you will have the opportunity to drive process improvements, automation, and best practice to deliver a better service to the business and customers, whilst developing and growing as an individual.

And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50.

You will be

• Supporting the Head of Business Continuity and Resilience in delivering a strong Business Continuity programme to schedule globally

• Ensuring that all levels of the business, are prepared for business continuity events, this includes both awareness and training

• Ensuring that business continuity is embedded within the Bank, measured, and reported through governance in order to provide our Executive Committee and the Board with sufficient oversight and assurance

• Continuously reviewing and analysing the results of Business Impact Analysis, mapping and exercising to identify risks and issues along with recommendations to mitigate

• Assisting with the annual testing programme, helping facilitate and report outcome, actions, and deadlines

• Constantly driving improvements in the process and resilience outcomes for the Bank, our customers and other stakeholders

• Working closely with our Technology teams to understand the technology product and platform in order to design appropriate tests and scheduling

• Working closely with third parties or third-party managers to carry out business continuity and exit plan testing

• Ensuring that processes are embedded and that everyone in the Bank is trained and aware of the incident processes and are supported with tools, advice, and guidance

• Working across the wider COO function to reduce risks and incidents, improving outcomes for all stakeholders

Requirements

What we are looking for

• Proven track record of assisting in successfully delivering business continuity programs within an organisation, including gathering Business Impact Analysis, Business Continuity Plans and Crisis Management Planning
• In depth experience of business continuity, knowledge of best practice and its application operationally for optimal outcomes
• A demonstrated ability to develop a business continuity and resilience system that develops inline to support a growing organisation
• Experience of creating and executing business continuity, disaster recovery testing and exercising
• Experience of working with technical teams to align Disaster Recovery capabilities
• Experience of the financial services industry and the related regulations and frameworks that a regulated entity like ClearBank operate within
• Experience of technology-led organisations, ideally with experience of cloud-based platforms
• Excellent stakeholder management and communication skills with the ability to work with a range of stakeholders
• The ability to work with people at all levels of an organisation, both horizontally and vertically

Benefits

About what we offer

• At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager
• Spacious and well-equipped new offices in London and Bristol
• 27 days annual leave per year, plus flexible bank holidays
• The option to work outside of the UK for up to 30 days per year
• Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
• Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife
• Enhanced family-friendly leave
• Plus, you’ll have the opportunity to join an innovative team that’s building a bank fit for the future! 🚀

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage, and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.