Field Application Specialist

Luminary Group is seeking a talented Field Application Specialist to join our client and provide technical expertise and support to customers in the bioprocessing industry across Central Europe. As a Field Application Specialist, you will play a crucial role in delivering innovative bioprocessing solutions and ensuring customer satisfaction. Join us and be part of an organization that is making a difference in the development of life-saving therapies.

Responsibilities:

• Collaborate with the sales team to identify and qualify opportunities for bioprocessing solutions, providing technical expertise and support throughout the sales process.
• Deliver product demonstrations, trainings, and workshops to educate customers on the usage and benefits of bioprocessing products and technologies.
• Provide on-site technical support to customers, troubleshooting technical issues, and optimizing the performance of bioprocessing systems.
• Develop strong relationships with key stakeholders in customer organizations, serving as a trusted advisor and developing customized solutions to meet their specific needs.
• Stay up-to-date with industry trends and advancements in bioprocessing, attending conferences and training programs to continuously enhance your knowledge and skills.
• Collect and analyze customer feedback and market intelligence to provide insights for product development, marketing strategies, and future business opportunities.
• Collaborate with cross-functional teams including R&D, Marketing, and Technical Support to ensure customer satisfaction and contribute to the improvement of products and services.
• Prepare technical documentation, including user manuals, application notes, and technical presentations.

Requirements

• Bachelor's or Master's degree in Biotechnology, Bioengineering, or a related field.
• Minimum of [number] years of experience in a technical role within the bioprocessing industry.
• Strong knowledge and hands-on experience with bioprocessing systems and technologies.
• Excellent communication and presentation skills, with the ability to effectively convey technical information to diverse audiences.
• Demonstrated ability to build relationships and collaborate with customers and internal stakeholders.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues and propose effective solutions.
• Ability to work independently and manage multiple projects and priorities.
• Willingness to travel within Central Europe and occasionally internationally as required.
• Fluency in English is required, knowledge of additional European languages is a plus.