Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Outside Sales Representative develops and retains a quality client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers. Sales Representatives interface with division management, branch manager and escrow staff in carrying out the functions of the position. This position has an ongoing responsibility for maintaining the customer relationship and servicing the customer's needs throughout the entire sales order, shipping, billing, customer payment, and follow-up for future business process

Essential Functions

• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base

• Communicates proactively with and responds in a timely manner to clients

• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.

• Develops and executes a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys

• Assesses individual client needs and develops, presents and implements a plan to meet those needs

• Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate

• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.

• Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, cooperating agents and others

Knowledge and Skills/Technology Used

• High School Diploma

• 4- 10 years of successful commercial Title/Real estate industry experience

• Proven track record of meeting and exceeding sales goals

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions

• Applies diplomacy and tact

• Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities

• Strong interpersonal communication skills

• Flexible with the ability to adapt strategy to changing conditions

• Understanding of market and competition with the ability to identify external threats and opportunities

• Ability to persuade and influence others

• Strong negotiation skills

• Visibility requires maintaining a professional appearance and providing a positive company image to the public

• Must have a valid driver’s license.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.