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Onboarding Customer Compliance Specialist

Mid-level
šŸ‡±šŸ‡¹ Lithuania
Customer Support Specialist
Operations

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.

**What you will be doing

  • Setting up new accounts/new items
  • Reviewing paperwork for completeness
  • Checking for existing accounts and sharing with sister companies, as necessary
  • Attaching Price Books; setting up contract pricing or discount pricing groups
  • Filing paperwork on new account setups, account changes, updated business applications, licenses, etc.
  • Update daily worksheet for new account setups
  • All account maintenance and item maintenance of any sort and definition.
  • Changing Price books for Existing customers
  • Keeping track of price book/pricing expiration dates and notifying appropriate personnel when price book expires
  • Update changing or expired price books/pricing
  • Creating New Price Books/pricing for New Business
  • Updating account maintenance manual for all price book/pricing changes
  • Adding features to new & existing accounts
  • Filing documents for all programs
  • Reviewing data for errors before migration into the system
  • Meet with project managers, upper management & IT to streamline process for price book and account setup on each program, so that the business model meets client expectations
  • Updating Expired Licenses and DEAs
  • Suspicious Order Review

**What your background should look like

  • A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED). Normally requires two (2) to three (3) years data maintenance experience or experience in a related field.
  • General knowledge of state and federal healthcare licensing a plus.
  • Ability to communicate with internal and/or external customers in order to obtain and/or provide basic types of factual information.
  • Proficiency of Microsoft Office products (Excel, Word, and Outlook) in order to create standardized spreadsheets reports or graphics.
  • Superior attention to detail and accuracy in data entry.
  • Strong sense of urgency.
  • Must be able to perform independently and meet expected production needs.
  • Strong critical-thinking and problem-solving skills; ability to recognize and resolve discrepancies and issues.Judgment and problem-solving - able to define decision criteria and determine the most appropriate course of action.

**What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures.

**Schedule

Full time

**Gross Salary Range (Monthly)

ā‚¬1,622.53 - ā‚¬2,317.90

**Affiliated Companies:

Affiliated Companies: World Courier (Lithuania) UAB

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Innomar Strategies

Innomar Strategies

A healthcare company focused on creating healthier futures.

šŸ„Good health and wellbeing
Healthcare

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