HR Operations Manager

Who We Are

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.

We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

About the Opportunity

In this role you will execute all frontline processes and policies as it pertains to the Hong Kong HR Operations. You’ll be heavily involved in the daily HR operation, such as the preparation of documents and benefit administration. You’ll be asked to proactively identify opportunities to enhance the service provided by HR and ultimately implement meaningful changes. Additionally, you will have an opportunity to shape the firm’s people-related practices/initiatives by applying external and internal contextual knowledge, including the Terms & Conditions of employment in worldwide locations.

You will also have the opportunity to shape the firm's people-related practices and initiatives by combining your HR operational expertise with people analytics capabilities. This will allow you to make data-informed recommendations to leadership and drive impactful people-focused programs.

What You’ll Be Doing

• Be accountable for daily HR operations, such as preparing and filing documents, benefit administration, and monthly payroll
• Understand and execute the end-to-end HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
• Work collaboratively to improve efficiency and consistently execute all HR business processes
• Assist in reviewing/updating/creating employment documents for compliance, including templates, offer letters, employment contracts, consulting service agreements, and other employment-related templates, through working with key parties
• Support HRIS transformation, implementation, and maintenance
• Support expats' visa application, transfer, and renewal
• Update the monthly people analytics dashboard
• Participate in data analytics projects
• Participate in special projects on a local and global basis as required (20% of the time)

What We Look For In You

• Bachelor's Degree with minimum 3 years of HR Operation experience in a fast-paced environment
• Fluency in written and spoken English and Chinese (Mandarin or Cantonese)
• Strong customer orientation in the delivery of internal services
• Ability to manage and prioritize multiple work streams rapidly and effectively
• Strong aptitude for problem solving and the drive to think creatively
• Ability to work independently, under pressure with frequent deadlines
• Ability to handle confidential information, professionally and appropriately

Nice to Haves

• Proficient in any data visualization tool, such as tableau, PowerBI and SQL..etc.
• A passion and belief in Blockchain and Cryptocurrency

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

#LI-ONSITE

#LI-CCH