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Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair
Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 154 m guests p.a. on more than 2,400 daily flights from 82 bases, the group connects over 200 destinations in 40 countries on a fleet of over 475 aircraft, with a further 210 Boeing 737’s on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.a. by FY24. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 34-year safety record. Ryanair is Europe’s greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO₂ emissions by up to 50% compared to the other Big 4 EU major airlines.
We are inviting applications for a Legal Associate to join the Customer Service Legal Team at Ryanair.
The purpose of this position is to support Ryanair’s Customer Service Legal team and the broader company in protecting Ryanair’s interests whilst complying with our obligations under EU Regulation 261/2004. The successful candidate will be hard-working, energetic, self-motivated with a natural ability for problem solving.
Ryanair Labs Madrid is one of the technological hubs of Ryanair, located in the heart of Madrid.
The role
Ryanair’s significant growth and the increase of EU261 awareness has led to higher case volume and more support and advice being sought from our Customer Service Legal team.
The successful candidate will have a strong background in commercial litigation, air passenger rights, consumer law, with an interest in aviation. They will be required to effectively manage the processing of high-volume litigation brought as a result of disruptions in all jurisdictions where Ryanair operates. They will work closely with the CS Lawyers, Legal Associate Managers, and CS Legal Supervisors in the development of strategies designed to improve success rates of our in-house CS Legal team.
The successful candidate will maintain up-to-date knowledge of passenger rights and relevant EU/national legislation.
What are we offering?
This is a great opportunity to be part of a busy Customer Service Legal function at Europe’s number one airline, be involved in strategic decisions making, where you will gain significant exposure to both internal and external senior stakeholders and a real breadth of legal experience in a multicultural environment.
The position will be based at our office in central Madrid.
Skills/Experience Required:
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