Director, Marketplace Partnerships

We're looking for an experienced partnerships leader to manage the supply side relationships & growth strategy for our Marketplace offering within our fleet management SaaS product. Our Marketplace team operates as a startup within a Series C scale up, focused on driving GMV growth by facilitating a seamless experience that connects our fleet customers and with our Marketplace partners. This role will be a key contributor to Fleetio’s growth and requires someone who can leverage their industry knowledge to drive win / win / win expansion opportunities that benefit Fleetio, our Partners, and our Fleet Customers.

A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!

More about our team and company:

• Watch our culture videos: [https://fleet.io/culture>
• Fleetio overview video: [https://www.youtube.com/watch?v=IlvIbwZT3oU>
• Our careers page: [https://www.fleetio.com/careers>

Who you are

The ideal candidate for this role is someone who brings a deep understanding of the operations & business model of national automotive service providers, and enjoys building collaborative relationships with their fleet program executives to ensure a seamless experience between the fleets and these service partners within our Marketplace application. This role will report to the VP of Partnerships.

This is a position we consider essential to the company’s success. Be sure to mention coffee in your cover letter so we know you actually read this.

Your impact

• Strategic Relationship Management: Manage and expand relationships with Fleetio’s network of Marketplace partners.
• Partnership Strategy Development: Establish Ideal Marketplace Partner Profile and prioritization framework to ensure focus on the highest opportunities.
• Partner Success Playbook Development: Develop a scalable, productized Marketplace Partner success playbook – including training, onboarding, and enablement.
• Product Support: Identify and champion product gaps, partner needs, partner support enhancements, and other insights to improve the Partner experience.
• Performance Tracking: Lead quarterly business planning and performance tracking for priority Partners.
• Expansion Opportunities: Drive win / win / win expansion opportunities that benefit Fleetio, Partners, and Fleets by leveraging a deep understanding of Partners’ business / operating models and Fleetio’s capabilities.
• New Partner Sourcing: Source new Partners to expand Fleetio’s Marketplace coverage.
• Onboarding Oversight: Oversee seamless onboarding experience for new Marketplace Partners.
• Cross-functional Collaboration: Work in close collaboration with the GM of Marketplace; the Director of Channel Partnerships; and the Director of Referral Partnerships.
• Revenue Stream Innovation: Identify, test, and scale new Partner Revenue streams within the Marketplace.

Your experience

• Industry Expertise: 5+ years of experience in fleet managed maintenance programs and automotive retail (parts & service providers, specifically).
• Education: Bachelor’s degree preferred or equivalent education, formal training, and related work experience.
• Partnership Skills: Proven success in sourcing and negotiating highly collaborative partnerships.
• Cross-functional Collaboration: Ability to work across diverse teams in a matrixed environment.
• Adaptability: Comfort in dealing with the ambiguity and pace of working in a fast-paced startup-within-a-scaleup environment.
• Communication Skills: Excellent verbal and written communication skills.
• Analytical Skills: Solid analytical, decision-making, and problem-solving skills.
• Proactive Mindset: Proactive, hands-on mindset with solid time management skills and ability to manage products and meet deadlines.
• Relationship building: Ability to establish and maintain a constructive, positive, and collaborative relationship with partners, coworkers, and vendors.
• Technical proficiency: Highly proficient in computer skills, including Google Suite, Slack, CRM, and software/channel sales tools.
• Core Values: Embody our values of intelligence, intensity, integrity, and ownership.

Preferred Experience

• Experience in managing B2B Marketplace partnerships
• Deep understanding of fintech and/or SaaS

Benefits

• Multiple health/dental coverage options
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 12 company holidays + 2 floating holidays
• Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend- $125 quarterly
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks
• Remote working friendly since 2012 #LI-REMOTE

Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.

If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.