Business Operations Manager

What You Will Do and Learn

We are looking for a hungry, humble, and smart Manager, Business Operations to join our Operations team!

As part of the team, you will be supporting our Operations team with growth, strategy, and scale. You will be a business partner to the practice leadership to advise, drive and support business processes and analysis. Delivering objective insights and supporting high quality decision making are key to this role. You will build trusted relationships by creating a transparent source of truth for financial data.

Ideal candidates will be able to:

• Lead business planning, analytics, and reporting; partner with finance team to drive monthly, quarterly and annual financial planning and forecasting cycles
• Develop solid cadence in reporting insightful business metrics, for example: practice and region resource forecasting, sales, headcount and capacity analysis, and other key business processes. Provide practice leadership with data driven insights into risks and opportunities
• Perform in-depth, comprehensive financial analysis, to provide insights, identifying drivers and implications, and translating findings into practical recommendations.
• Ensure project-related data accuracy and completeness
• Support development and execution of international onboarding programs
• Liaise between corporate team and practice leadership to support onboarding, training, project close out, and other routine operations
• Provide insights and trends related to practice finances, sales, and utilization to senior leadership
• Collaborate to continuously improve and automate operational processes and tools with growth and scale in mind
• Partner with cross functional groups to drive enhancements and improve data infrastructure
• Facilitate resource planning priorities in line with current head count forecasts and revenue trends
• Build/improve rigor round project related data hygiene, integrity, completeness, accuracy and consistency
• Ad hoc analysis, or other strategic initiatives, as needed

Qualifications:

• 5 - 8 years of operations or finance experience within a professional services organization
• Strong Excel skills a must
• Ability to collaborate, solve problems, and provide recommendations to senior leadership
• Strong analytical, critical thinking, communication, and project management skills
• Able to thrive in a virtual/distributed team environment
• Must be agile, flexible and creative problem-solver
• Salesforce, FinancialForce, and/or Anaplan experience preferred

We take care of you!

Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program