IT Storage and Backup Specialist

• Performs all basic functions related to the maintenance and operations of Windows, Solaris, Unix and Linux-based Server hardware and applicable Operating Systems
• Advanced installation / implementation involving multiple technologies in heterogeneous environments
• Basic knowledge of virtualization, networking and data centre consolidation
• Own and drive excellence in Incident / Problem / Change Management in Storage & Backup Infrastructure
• Lead Incident calls that involve complex multi-component, multi-platform issues together with peer Infra teams like Network, OS Platforms, Middleware, DB and Apps support - taking ownership of resolution
• Hands-on experience on storage arrays and backup tools like Hitachi HUS, HP EVA, HP DP, TSM
• Ensure accurate and regularly updated information related to storage and backup physical inventory, logical inventory, design diagrams, technical troubleshooting documents and operational process documents

Requirements

• 5+ years supporting Server, Storage and Backup systems
• Bachelor’s degree in Engineering, Information Technology, Computer Science, or related discipline required.
• Microsoft Server and other Server, Storage or Backup certifications preferred
• Experience in Data Center Planning, Solution and Architect & IT/OT Industry
• End to End Deployment, Configuration on Storage and backup devices
• Experience in Implementation and L3+ technical support, escalation guidance and direction for storage and backup products.
• Process Management, Change management, Incident Management, Problem Management and Escalation Management with ITIL.