Senior Associate

• Operate & oversee reconciliation technology to deliver a full reconciled gross NAV to the client service team including cash, position, dividend & interest reconciliations.
• Work closely with our middle office team to ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
• Additional responsibilities can include operation & oversight of reconciliation technology to deliver Investment Manager positions & profit & loss reconciliations
• Ensure client SLA’s are strictly adhered to
• Work hand in hand with our client service team to provide superior customer service to hedge fund managers and investors
• Ownership, management and resolution of all client & internal client queries
• Develop and maintain relationships with client service teams & hedge fund clients
• Initiate frequent, proactive communication with internal clients, as directed, to verify perceived levels of satisfaction and demonstrate proactive service
• Ensure all professional relationships internal and external are maintained at the highest level
• Business Continuous Improvement is a core part of the job. We are constantly striving to analyze our processes through the use of Kaizen. The goal is to create efficiencies and then take on more work in the same amount of time
• Assist in the new clients’ onboarding processes

Requirements

• University degree in Finance, Accounting, Math, or an equivalent combination of education and related work experience
• Ideally 2 years reconciliation experience within Fund Administration or Asset Management
• Understanding of securities such as equities, bonds, forwards, futures, options & OTC products essential
• Awareness of the needs of clients and an ability to deliver an excellent client service
• An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes
• Excellent communication and interpersonal skills
• Proven investigative, analytical and problem-solving skills