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Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities.
As a member of the Infrastructure Reliability Engineering team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures.
Essential Functions
Position works shift days ( Sunday to Thursday or Tuesday to Saturday from 9:00AM to 6:00PM local time)
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications:
• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience
Preferred Qualifications:
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Minimum 2 years of hands-on experience with On-Prem container Infrastructure – Mirantis Kubernetes-MKE, Openshift, Kubernetes preferred.
• 1 years of Linux Systems Administration skills
• 2 years of Scripting experience (Shell, Python ,Ansible , Terraform and YAML packages)
• Experience with configuration management tools (Chef, Ansible, terraform etc.) is must.
• Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, CSI, CNI etc.
• Experience with CI/CD or GitOps pipeline Architecture ( i.e., ArgoCD, Code Fresh, Jenkins )
• Knowledge in infrastructure technologies such as HP and DELL hardware (Rack servers)
• Working knowledge of monitoring and logging tools: Prometheus, Graphana, Fluentbit ,Netcool, Humio
• Good to have experience with Micro services based applications traffic routing ( i.e., Istio Service Mesh )
• Deep understanding of networking concepts
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