Technical Implementation Analyst

Job Summary:

The Juvare Technical Implementation Analyst (Front End Web Developer) is responsible for providing a wide range of software implementation services in our WebEOC and associated solutions. This is a customer facing role and touches on all aspects of the Software Development Life-Cycle framework.

With a keen eye for detail, and a desire to help agencies become better prepared to face a crisis, you'll be based in Wellington and will work with high profile organisations throughout Australia and New Zealand.

You will have experience in a range of development technologies, with prior experience in implementing software. As you can imagine, deadlines in this industry can change in an instant, so you will have a superior ability to multi-task and meet changing deadlines.

Reports to: Chief Operations Officer, Juvare Asia Pacific

Location: Adelaide

Responsibilities:

• Configure web-based products within the WebEOC framework to meet requirements of our clients' needs for emergency/incident response.
• Responsible for the design, utilisation and improvement of emergency/incident management processes.
• Create written requirements documents to detail system configuration required to meet client’s needs for Emergency/Incident Response processes.
• Provide technical assistance to stakeholders in the support and delivery of emergency/incident management specific programs.
• Contribute information to systems for tracking progress and documenting status of activities.
• Develop and implement various techniques and procedures for process reviews, including development of online training content and exercise assessments.
• Tier 2 support for the region’s clients.
• Identify and implement staff development opportunities related to emergency preparedness and emergency response.
• Support Emergency Operations Centre (EOC) activations when required.
• Understand and be aware of, Juvare information security policies and standards.
• Always protect company and client information.

Skills/ Knowledge Requirements:

• At least 3 years experience in web development.
• Excellent understanding of HTML, CSS and Javascript.
• Experience with Bootstrap versions 3 and 4.
• Experience with jQuery.
• Experience with RESTful services and APIs.
• Experience with SQL Server.
• Technical Business Analysis skills.
• Material Design experience is preferred, but not essential.
• Experience in an emergency management environment (preferred but not essential).
• Bachelor’s degree in related field.
• At least 3 years experience implementing software and working directly with clients.
• Excellent verbal, written and presentation skills.
• Superior ability to multi-task and meet changing deadlines.
• Ability and willingness to travel if required.
• New Zealand or Australian citizen or permanent work rights in New Zealand.

What we offer:

• Work on products that help the heroes fighting on the front lines of the emergency management situations (COVID-19 outbreak, Hurricanes, active shooters, etc).
• Health and Life insurance.
• Company provided mobile phone plan.
• Plus extra week of annual leave a year after 5 years’ of service.
• Employee Referral Program.
• Remote work opportunities.