Technical Development Representative

Stream is seeking a dynamic and technically inclined Technical Development Representative to engage with developers who sign up for trials of our "in app chat" & "feeds" features. This role, available in our Amsterdam office, focuses on combining technical knowledge with sales skills to liaise with and support developers effectively.

What You Will Do

As a Technical Development Representative, you will focus on initiating conversations with developers who show interest in our products, guiding them through the trial process. Your role involves understanding their technical needs and collaborating with the sales team to tailor solutions that enhance their experience with Stream's offerings and then move the follow-up conversations to the appropriate Account Executive.

Responsibilities:

• Engage directly with developers during their trial period, providing them with technical insights and assistance.
• Identify and address developers' specific needs, ensuring a smooth and informative trial experience.
• Work alongside the sales team to develop strategies for converting trial users into long-term customers.
• Participate in team discussions to share feedback from developer interactions, contributing to product improvements.
• Maintain high activity in the chatbot as well as meeting all SLAs as defined by
• Maintain accurate records of developer interactions and feedback in CRM and other tools.

Who You Are

• A proactive team player, eager to learn and comfortable in a dynamic environment.
• Possess a technical background or strong interest in technology, particularly in software development.
• Have excellent communication skills, capable of explaining technical concepts in a clear and engaging manner.
• 6+ months of experience in a role involving customer interaction, sales, or technical support.
• Familiarity with CRMs and the ability to quickly adapt to new technologies.
• Resilient and motivated, with a creative approach to problem-solving.

Bonus Points:

• Experience at a SaaS startup

Why join Stream?

• History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support.
• Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations.
• Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience.
• They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin).

What’s In It For You

Stream employees enjoy some of the best job benefits in the industry:

• 28 days paid time off plus paid Dutch holidays
• Company equity
• A pension scheme
• Remote work flexibility
• A Learning and Development budget
• NS business card or a company bike covered
• Fitness stipend
• Bi-weekly in-office chair massages by a professional
• MacBook Pro provided
• Healthy team lunches and plenty of snacks
• A generous relocation package
• An office in the heart of Amsterdam
• The opportunity to attend or present at global conferences and meetups
• The possibility to visit our office in Boulder, CO

Our culture

Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 130+ peers from over 35 countries across the globe.

We value transparency, aim for excellence, and support each other on our way to new victories.

Our team consists of the strongest talents worldwide, making Stream a great place to learn and improve your skills.

If you are interested in becoming a part of what we do, apply now!

Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

No recruiters/agencies please