IT Support Analyst

The role

Alongside world-class legal careers, Clifford Chance offers excellent opportunities in the support functions that underpin its business operations. By joining us in Business Services, you will help us to innovate in the way we deliver our services and enable us to run a successful multinational business that never stands still. Business Services are integral to the running of the firm and are critical to its success.

This job is a permanent full-time position in the Technology Department's Service Centre and is based in Amsterdam. It involves working in a helpdesk officer role, providing first and second-level user support (depending on services) as part of an IT team that, comprises a total of seven members.

Occasionally this person could provide training on IT applications to final users.

Key Responsibilities

The role involves the following key responsibilities:

• Providing user equipment support, delivery and maintenance.
• Acting as point of contact for all user queries relating to desktop PC's, laptops, smartphones, printers and business-related software.
• Dealing with asset management tasks (i.e., in relation to desktops, laptops, printers and other pe...