Senior Business Analyst

Position Overview

Join our vibrant SylogistMission team as a Senior Business Analyst and be at the forefront of transforming the nonprofit and NGO sectors!

At SylogistMission, we craft cutting-edge, mission-critical cloud ERP solutions that empower organizations to achieve more. We are on the lookout for an energetic and proactive individual to drive our agile development processes. The ideal candidate will demonstrate superior analytical and communication skills, adept at navigating complex stakeholder needs and turning them into actionable solutions.

If you're passionate about innovation, excel at embracing challenges, and are driven by improving systems based on real user feedback, this role is for you!

Responsibilities Include

• Strategic Development: Translate high-level visions into testable and measurable implementations like user stories, functional requirements, and wireframes.
• Agile Leadership: Actively participate in backlog grooming and sprint planning, ensuring seamless and effective iterations.
• Creative Problem-Solving: Develop detailed user stories, use cases, process flows, and system interaction diagrams that drive development forward.
• Collaborative Excellence: Partner with Development teams and engage in SCRUM meetings to streamline iterations and clarify complex requirements.
• Quality Assurance: Coordinate closely with QA to conduct functional tests, ensuring the highest standards are met.
• Rapid Response Management: Lead the hotfix process with Tier 3 support to address and resolve critical issues swiftly.
• Documentation and Training: Aid in preparing impactful user documentation and promotional materials for product launches.
• Operational Support: Deliver UAT and release notes, and provide robust release/deployment support as needed.
• Process Innovation: Craft and refine templates for requirements, use cases, and process flows, enhancing operational efficiency.
• Market Deployment: Assist with the deployment of solutions to AppSource and manage the operational intricacies involved.
• Agile Evolution: Help shape the future of our agile practices, processes, and tools, contributing to continuous improvement.

What We Look for in You

Must-Haves

• Educational and Professional Excellence: A bachelor’s degree with at least 5 years of experience in a Business Analyst role, specifically within enterprise software solutions.
• Agile Expertise: A solid track record in managing requirements in an agile setting, with a sharp focus on software development life cycles.
• Analytical Acumen: Profound knowledge of process and data analysis, optimization, and reporting.
• Industry Insight: Comprehensive understanding of accounting and business processes, particularly within the SaaS domain.
• Communication Mastery: Exceptional skills in communication, both verbal and written, along with strong presentation and time management abilities.
• Technical Proficiency: Extensive experience with Microsoft Dynamics 365 Business Central and Microsoft Office suite.

Nice-to-Haves

• Cloud Solutions Management: Experience with managing cloud-based applications via AppSource.
• Non-Profit Knowledge: Insights into the nonprofit market, enhancing our ability to meet and exceed sector-specific needs.