Director, Client Operations

Report to the Executive Director, Client Operations, Fund Administration, a list of your responsibilities will include:

• Provide the full range of fund accounting and administration services to private equity fund clients, including Net Asset Value (NAV) preparation and review, custody servicing, investor record keeping and reporting
• Manage a team of Fund Accountants in performing accounting and administration service delivery to customers and train staff on all aspects of the NAV process
• Work with banks, auditors, brokers and custodians to ensure smooth service delivery to customers and completion of NAV
• Approve fee schedules including calculation of management and carried interest, ensuring all calculations follow applicable fund documents
• Review and approve investor allocations for each NAV cycle, waterfall calculation and reviews, custody trading documents, Subscription and process Capital Calls and distributions wires, ensuring execution as instructed by clients and deadlines are met
• Work with both the internal AML team, and the administrators, ensuring all AML requirements are met
• Respond to all client queries
• Review and sign any schedules, reports and files for review ensuring they are completed in compliance with organization controls
• Resource Allocation to ensure that all work is carried out and Service level agreement met
• Approve payment of fund expenses in applicable banking systems, ensuring controls are followed
• Help with preparation and review of audited financial statements and annual audit
• Review reporting for the regulatory authorities
• Establish fund or client specific procedures covering all aspects of our services; Ensure cross training and cover in place for all services provided to client
• Help with the growth of the local office
• Create ideas for improving the NAV process, technological improvements and client reporting
• Participate in multiple system initiatives and projects

Requirements

• Post-secondary education/University Degree with a concentration in finance or accounting.
• Demonstrable experience working in the fund administration industry with experience managing staff. This can include other administrators, investment managers or fund auditors.
• Experience with the fund administration business and the drivers of profitability and success.
• High proficiency with Microsoft Excel is an essential requirement for this role.
• In-depth understanding of the private equity fund administration industry. This includes multiple fund structures, fee calculations, financial instruments and fund offering documentation review.
• Experience with fund accounting software Geneva, Investran or Yardi or working knowledge of Bloomberg would be beneficial
• Completion or interest in a professional accounting designation (CA, CGA, CMA, ACCA, ICAEW, CFA (or equivalent) an asset