- Managing the day-to-day client relationship and communications between the agency and the current clients.
- Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.
- Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
- Monitor closely the communication trends and in charge of competitive audit/reports
- Identify new business opportunities with current clients while managing allocated resource teams.
- Supervise, inspire and guide the executive team members to Supervise, inspire, guide and manage junior team members.
Main Tasks
Technical & Product
- Strong understanding of the advertising and media industries and the role of communication strategy within them.
- Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
- Have solid experience managing video production and branding/re-branding exercises on small and large scale projects
- Develop an excellent daily client relationship and foster consulting opportunities wherever possible
- In-depth knowledge of agency capabilities, processes, and tools
Business Acumen & Operational Efficiency
- Manage the day-to-day relationship with our internal & external teams
- Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)
- Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project
- Coordinate with other verticals within the agency and help the Associate Business Director govern brand adherence across projects
- Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
- Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
- Constantly exceed client expectations and ensure that KPIs of each project are met
- Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work
- Full understanding of the production ecosystem, milestones and requirements
- Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director
Innovative & Analytical Mindset
- Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand
- Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them
- Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
- Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work
- Challenge yourself and the team (direct line report and partners – strategy, creative, production) on coming up with innovative ideas that address brand and business objectives
- Good financial understanding of budgeting and estimating
Requirements
- Bachelor's degree in marketing advertising, or a related field
- Minimum of 3 years of experience, preferably within an experience in communication, digital or media agency, could also come from marketing/client side
Publicis Groupe
Publicis Consultants is a communication consulting agency, part of Publicis Groupe, one of the largest global communication networks
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