Senior UX Researcher

We’re looking for a Senior UX Researcher to report to the UX Research Manager and be responsible for user research projects of significant size and complexity supporting product strategy and within product squads. If you’re interested in working within a startup-oriented environment, while having the backing of a very large company, please read on.

You will

• Support Product Strategy, Product Managers, and Product Designers across one or more teams in product discovery, develop journey maps, validate designs, and serve as the voice of our customers within the product and engineering group.
• Prioritize research and maintain a roadmap, providing transparency to the product team.
• Scope, plan, and conduct research from end to end as a primary researcher and empower other members of the team to run their own research, providing support throughout the process.
• Document and share insights with the product team, as well as the broader organization, and provide opportunities for team members and stakeholders to regularly engage in research.
• Become a subject-matter expert with a deep understanding of the jobs-to-be-done, clarifying them via journey maps and personas, and routinely socialize them across the organization to drive alignment and provide actionable insights.

Required Experience & Skills

• 3-5 years of UX research experience. Experienced in in-person and remote user research and skilled in ethnography, survey design, quantitative research, and other research methods.
• Experienced with unmoderated testing platforms (UserTesting, UserZoom, etc.).
• You enjoy meeting different people and being an active listener, while also providing great customer service skills.
• You’re an inspiring storyteller and excellent at sharing and communicating insights to diverse audiences (from Product Designers to Engineers to Allergan Data Labs leadership) in order to drive impact.
• A portfolio demonstrating past work experience and deliverables.

Our Core Values

• Be Humble: You’re smart yet always interested in learning from others.
• Work Transparently: You always deal in an honest, direct and transparent way.
• Take Ownership: You embrace responsibility and find joy in having the answers.
• Learn More: Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self-educate and improve your skill set.
• Show Gratitude: You show appreciation and return kindness to those you work with.

Perks

• Competitive salary.
• Competitive annual bonus targets.
• 401k with dollar for dollar match, up to 6% of eligible earnings (base, bonus). Plus additional company contribution.
• RSU grants (Long Term Incentives) for approved roles.
• Comprehensive medical, dental, vision and life insurance.
• 17 paid holidays per year, including 3 floating holidays.
• Annual Paid Time Off (PTO), with separate sick days
• 12 weeks paid Parental Leave
• Caregiver Leave
• Adoption and Surrogacy Assistance Plan
• Flexible workplace accommodations.
• Free gym membership for those in our Irvine, CA WeWork office.
• We celebrate our wins with opportunities to attend Lakers, Knicks, Anaheim Ducks, Anaheim Angels and NY Rangers games.
• Opportunities to attend concerts, festivals and other live entertainment events in recognition of delivering great work.
• Attend AWS Re:Invent in person (Las Vegas) or virtually each year.
• Tuition reimbursement.
• Attend a tech or marketing conference of your choice each year.
• A MacBook Pro and accompanying hardware to do great work.
• A modern productivity toolset to get work done: Slack, Miro, Loom, Lucid, Google Docs, Atlassian and more.
• Generous discounts on SkinMedica skin care products.
• Discounted aesthetic treatment days multiple times a year.
• $600 worth of Alle benefits each year to use towards aesthetic treatments and products.
• Eligible for donation matching to over 1.5 million nonprofit organizations.