Customer Success Engineer - NGFW

Your Career

Customer Success Engineers are product experts, technical advisors, and customer advocates. At Palo Alto Networks, we take a proactive approach to ensure customers achieve their required outcomes with a product or a service through tailored end-to-end technical execution & guidance. Our team is responsible for driving adoption of advanced security features and solutions in the customer environment so they can be assured that their most valuable digital assets are protected against cyber attacks.

Our Engineers provide deep product-level expertise in deployment, adoption and optimization, communicating new versions/features, offering advisories and helping to resolve escalations. You will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.

This position works with our Network Security team delivering support and services across our Next Generation Firewall (NGFW) and Cloud-Delivered Security Services (CDSS) technologies. This position is available in the United States to work remotely or in a local Palo Alto Networks office.

Your Impact

• Product Expertise
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