We’re excited to be moving to our vibrant new home on New Oxford Street in central London from the end of June 2024. At GSK HQ, we’re building an energising space where we can connect, collaborate and get ahead of disease together. Designed especially for us, it’ll be one of the healthiest workplaces in the world, with best-in-class tech and bright, light spaces to help us thrive.

Supplier Audit & Compliance Senior Director

The role can be located anywhere in Europe or UK

The deadline for the job posting is the 15th of July in 2024

We make and supply medicines and vaccines all around the globe and our teams own every production stage, from creating quality products at our manufacturing sites to designing effective supply forecasting and regulatory inspections; all powered by digital, data and analytics. We operate at impressive scale, producing over 2.3 billion packs of medicines and doses of vaccines in 2023. ​

We continue to modernise, so we can launch even more new products at speed whilst continuing to deliver across our entire portfolio through our relentless focus on quality, safety, and service. The way we work will change. For some, the shift in technology and products will be revolutionary. Our R&D pipeline demands a new kind of supply chain, and we need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Job purpose:

The purpose of this job role is to provide leadership and design the strategy for Supplier Quality Audit & Compliance (SQ A&C) to ensure that all material and service suppliers within the scope of SQA&C are audited and managed appropriately regarding compliance with applicable external regulatory requirements and expectations and GSK requirements.

Key responsibilities:

• Accountable for setting the strategic direction of the SQA&C organisation and for managing the team in a manner that fosters continuous improvements to the ways of working and processes
• Accountable for maintaining a robust supplier audit program is in place and in use for all suppliers in scope for the regions and that the program is in alignment with GSK Quality Standards and departmental procedures
• Define and endorse SQA&C audit standards for types of suppliers within role scope and ensure alignment with GSK Quality Management System (QMS), as appropriate
• Provide support and oversight to SQA&C audits conducting the assessment/audit of suppliers, including service providers within scope of the role.
• Closely collaborate with senior stakeholders in External Supply Quality, External Supply, and other key stakeholders, to proactively identify risks and potential risks and work together to devise strategies to mitigate any such risks or potential risks
• Ensure that decisions regarding marginal (Conditionally Approved, Not Approved) in-use suppliers are appropriately documented, communicated, controlled, and managed via in accordance with applicable standard operating procedures
• Responsible for governance of SQA&C, providing governance forums with data as appropriate, represent SQA&C/ A&C at tiered governance meetings. Deputise for VP QA&C as required
• Ensure any learnings from SQAC or supplier identified incidents are communicated across SQA&C, QAC and GSK, as applicable
• Accountable for motivating the SQ&C team, keeping the team focus and promoting development within the team to ensure the right future ready capabilities and succession plans

Basic Qualifications:

• BA/BS degree or equivalent in experience (Chemistry, pharmacy, biological sciences, science related)
• Detailed knowledge of world-wide cGMPs, associated regulatory guidances and expectations and Quality Management Systems for pharmaceuticals, APIs, biopharmaceuticals, medical devices, steriles
• Minimum 10 years’ experience leading a team accountable for the conduct of supplier audits on behalf of a multi-national pharmaceutical company involved in the manufacture of pharmaceuticals, APIs, biopharmaceuticals, medical devices and steriles
• GSK Certified Auditor (or progressing through the programme) or Accreditation from External Quality or Regulatory Professional Organization (i.e. Regulatory Affairs Professional Society Certification (RAC), ASQ (Quality Auditor Certification)
• Proven track record of leadership and people management with demonstrated ability to work with and influence stakeholders at levels, including senior most management
• Highly proficient verbal and written communications skills to ensure effective relay of issues, risks, objectives and opportunities both vertically and horizontally through the organization so that these are well understood by all parties and effective action plans can be put in place
• Demonstrated ability to function effectively in a matrix organization, across multiple cultural and geographical boundaries
• Detailed knowledge of the existing and emerging regulatory environment and a network of external contacts to help stay abreast of any changes to external expectations or the external regulatory environment
• Demonstrated ability to develop and execute business strategies and lead team to translate these into workable business processes
• Demonstrated proficiency in the application and use of data analytics to assess risks and appropriate focal areas for third party supplier audits and to predict and efficiently identify regulatory inspection readiness risks at third party supplier
• Good knowledge of the pharmaceutical industry current best practice in analytical and manufacturing technologies, engineering practices, validation and GMP compliance
• In-depth knowledge of risk management principles with proven track record of implementing those principles when assessing compliance with cGMPs and associated expectations Demonstrated proficiency in managing Serious Incidents with proven track record of efficiently and pragmatically resolving quality issues

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Masters Degree
• Strong background in QC and QA systems and/or operations
• Technical understanding of pharmaceutical manufacture and quality standards in a complex and scientific industry

*LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.