Inside Sales Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Our company:

Business on 6 continents. 28 000 employees worldwide. 1300+ employees in Bulgaria. 50 modern offices. 44 years of technology and Supply Chain experience. The numbers are impressive but what matters the most is the people. Ingram Micro is a leader in the IT industry because of our diverse and talented workforce.

Our Inside sales specialist:

• Servеs as a resource for the vendor, reseller, Sales and Product Management.

• Pro-activеly communicates with B2B customers from the IT industry

• Maintains accurate customer master record including licenses, software and service contracts, shipping address.

• Manages areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.

• Answers customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.

• Performs e-mail or outbound calls to existing or prospective customers on basic company initiatives such as: customer follow-ups, sales or vendor leads and potential orders

• Follows up on phone calls placed to offer assistance, obtain status and feedback.

• Manages relationship with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain business partnership

You are:

• Pro-active and open-minded person

• Thinking outside the box to drive positive improvement

And you also:

• Fluently speak Polish and English (B2-C1)

• Like the communication with both internal and external stakeholders

• Appreciate working in dynamic and international environment

• Have advanced communication skills

• Are motivated by the idea of meeting challenging targets

• Look for an energizing and exciting workplace

• Are not afraid to be target-driven, both as an individual and as part of a team

• Are a team player willing to share learnings from success and challenges alike

• Have an authentic approach

Bonus points if you also have:

• Experience in sales or support

• Advanced professional, effective telephone techniques and customer care

• Strong negotiation and influencing skills

• Advanced professional, effective telephone techniques and customer care

• Understanding of IT/distribution industry is an advantage

• Previous knowledge of working through the Sales Cycle in a similar organization is strongly recommended

• Knowledge of key functionalities of ERP systems is an asset

About our offer

Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system

• Additional health insurance

• Food vouchers & Transport Allowance

• Well-being Program & Multisport card

• Referral and baby bonus

• Paid holiday days increasing in time

• Chance to practice foreign language skills and attend different trainings

• Various opportunities for career development and growth within the company

• Free access to LinkedIn Learning Platform

• Hybrid type of work

• Modern office space with free coffee and hot beverages

• Recognition awards

We're not done with the good news just yet, as we also have:

• Impressive parties
• Lots of social events
• Company discounts
• A unique open-minded culture
• Fresh, lively and friendly work environment
• Trending TikTok and Instagram accounts
• Inspiring leaders

#LI-NA4 #LI-HYBRID #IngramMicroBulgaria