Payroll Expert

The Payroll Expert is part of a Nordic team of ten people, called Knowledge & Operations, with team members located in Sweden, Denmark, Finland and Norway.

The team's responsibilities are to follow up our clients payroll providers (Zalaris and Silta) and together with them ensure a stable and correct payroll delivery to the companies TSS provides services to. In addition, the team is responsible for several HR administrative tasks, and for writing and publishing content in our clients People Portal.

The team also acts as a support for HR Service Desk with guidance and training in our clients processes, routines, policies and guidelines. HR Service Desk is the companies' Tier 1 support and located in Lisbon. This is a newly established team from June this year, so the team is in a training phase.

They are constantly working to improve our clients processes and routines through ever-expanding use of People Portal, automation and in collaboration with our clients payroll providers. In addition, they are focusing on moving as many administrative tasks as possible to the HR Service Desk, so that Knowledge & Operations can take over more tasks from the HR environments in the companies in the Nordic countries.

The Nordic organization of HR services was established on May 1 this year, so the Knowledge & Operations team is in an establishment phase. The team will work towards being able to share tasks and support each other across the countries, but to begin with, the temp will focus on tasks related to Sweden.

The team has weekly team meetings and catch ups between the team leader and the team members.

Responsibilities

• Process owner for Swedish payroll and HR administrative processes
• Secure payroll delivery for the Swedish Telenor companies in collaboration with payroll provider
• Responsible for existing payroll processes, continuously improving and streamlining these and making demands on Outsourcing partner (Zalaris) for payroll services
• Ensure that the company's obligations under Swedish laws and regulations
• Be up to date on what is happening in the Swedish organization in the HR and payroll area
• Develop and maintain information in the People Portal
• Contribute to developgin a well-functioning Nordic Knowledge & Operations team
• •Support others in HR such as HR Service Desk, Comp & Ben-Expert, HR Generalists and People Business Partners in your area of expertise
• Act as contact person for Finance
• Continuously improve processes and routines

Tasks

• Manage HR and payroll administrative tasks, such as reporting, controls, funding, data reconciliation, audits, bonuses, holiday bonuses, etc.
• Tactical, contractual and operational follow up of and cooperation with our payroll provider Zalaris
• HR Service Desk follow up and support, including training, task handover, information sharing, etc.
• Answering "cases" in Service Now (Tier 2 support)
• People Portal content maintenance and development, including knowledge articles, banners, feedback and notifications management
• Contribute in HR and payroll-related projects when needed

Qualifications

• Swedish written and spoken: fluent/mother tongue
• English written and spoken: very good
• Expertise in Swedish law, labour law and payroll
• Good knowledge of MS Office tools, especially Excel and Word
• Experience with Workday, SAP and Service Now is an advantage

Personal qualities

• Independent and self-propelled
• Good collaboration skills
• Good written writing skills
• Service-minded
• Structured and analytical – ability to familiarize oneself with problems and identify solutions
• Responsible, structured and thorough
• Social – ability to build networks and establish professional relationships