Manager, Analytics & Insight

The role of Manager, Analytic & Insight within Retail Measurement Service (RMS) organization is enabling the RMS business and clients to meet critical business needs: client satisfactions and financial objectives, by:

• Conducting advanced issue-based analyses (able to incorporate multi-account data sets, integrate solutions across Practice Areas and macro view), deliver proactive insights, and build effective analytical presentations. Lead delivery of impactful and actionable client presentations for key accounts
• Guide the team in anticipating key client issues and regularly offers suggestions on how our data can help. Ensure reports required are delivered on time and on quality for all assigned accounts in the team.
• Develop a high performing team environment by coaching team members and by removing barriers that derails the team in delivering on their work.
• Proactively identifying potential opportunities based on client discussions and needs and discuss with Sales team to propose to client.
• Proactively initiating the conversation for improvements, working closely with Client Relationship Office and Client Response Team and leading process improvement initiatives that res...