- We're seeking a passionate lead product designer to contribute to our design strategy and translate it into a simple and intuitive experience for our customers.
- You have extensive experience translating complex workflows into simple and intuitive design solutions.
- You have a proven track record of understanding user needs through research and translating those insights into impactful product roadmap decisions.
- You influence product and engineering leadership to prioritize design problems and integrate solutions into the product roadmap.
- You communicate effectively with technical and non-technical stakeholders across all levels within the organization, showcasing strong storytelling skills.
- You mentor and coach designers to build a world-class design team, providing well-documented, actionable feedback on product and design.
Requirements
- Bachelor's degree in Design, Human-Computer Interaction, or a related field.
- 6+ years of experience designing enterprise and large-scale consumer SaaS products
- Experience with Gen AI and conversational design is preferred.
- Experience facilitating cross-functional Design Thinking workshops, conducting qualitative and quantitative user research.
- Good understanding of design and product metrics
- Meticulous attention to details for comprehensive design reviews (interaction, visual design and UX copy)
- Ability to balance diverse perspectives of stakeholders while upholding core design principles.
- Passion for problem-solving, with a strong focus on delivering user-centric value through design initiatives with measurable outcomes.
- Proficiency in industry-standard design tools like Figma, Miro etc.,
Freshworks
About FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees
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