Activity Coordinator

Kakslauttanen Arctic Resort, home of the iconic Glass Igloos is an enchanting, otherworldly destination located 250 km north of the Arctic Circle in Finnish Lapland. We are looking for experienced and service-oriented activity coordinators (2) for winter season 24-25.

Contract is seasonal, starting October/November until end of March 2025. We provide full hours, 112,5h/3week period. You belong to activity team, together with our experienced Activity Manager and one other activity team member.

The role will involve:

• Selling activities for customers
• Answering questions regarding activities
• Assisting and guiding Guests
• Booking activities and transportation
• Answering and making phone calls, emails
• Supporting colleagues with other tasks around the resort if needed

Desired qualifications, skills, and experience:

• Fluent in written and spoken English. Other languages are considered an advantage.
• Bachelor's degree in Hospitality / Tourism
• Previous international work experience
• Previous experience working in front of people, during winter season there can be many customers in the area, where you are working.
• Previous experience cooperating with people around the world is a plus
• Knowledge about Fareharbor system
• A proactive attitude and excellent customer service skills
• Ability to work independently with professional attitude.

The location of the resort is in the middle of lovely nature, and here you also have time to enjoy nature and try different activities that you might never get to try otherwise. We have also a small gym for our staff, and possibilities to try cross country skiing and other winter activities.

It is possible to rent an apartment through us, so it is easy to join us where ever you are coming from. In terms of employment, we follow the collective agreement of the tourism and restaurant industry, and the salary is according to the agreement, considering the applicant's previous experience and education.

You can also read our blog to see how it's like to work at Kakslauttanen.