Desktop Support Specialist

Blew & Associates, P.A. is seeking a highly skilled Desktop Support Specialist to join our IT team. In this role, you will be responsible for providing technical support and assistance to our staff members with their desktop computers, software applications, and hardware peripherals. You will also be responsible for troubleshooting and resolving technical issues, as well as installing and configuring software and hardware.

Responsibilities:

• Provide technical support and assistance to staff members with desktop computers, software applications, and hardware peripherals.
• Troubleshoot and resolve technical issues with desktop computers and peripherals, including hardware and software problems.
• Keep deployed computers updated with the latest Dell drivers and video card updates.
• Install and configure software applications and hardware peripherals.
• Maintain inventory of desktop computers, software licenses, and hardware peripherals using Quickbase.
• Maintain a log within Quickbase for all daily tasks/requests that were not previously assigned or predicted.
• Ensure compliance with company IT policies and procedures.
• Collaborate with IT team members to identify and impl...