What youโll do:
- Lead technical discussions and provide industry best practices for merchant partners that include leading brands and household names in the retail, manufacturing, and consumer products spaces
- Design solutions that elegantly integrate Extend with merchantsโ existing technical infrastructure including eCommerce, POS, OMS, and ERP systems
- Support merchant teams during each stage of the onboarding process, including business requirements gathering and product fit-gap analysis
- Perform software demonstrations and technology presentations
- Work directly with the product engineering and revenue leadership to design best-in-class solutions for unique technical challenges
- Be a driver of innovation within the team, the company, and with our merchant partners, by looking for better ways to do the work we do, automate our integrations, and build tools
- Contribute to enablement efforts to ensure internal team growth of domain expertise
What we are looking for:
- 7+ years of experience in technical solution architecting or technical solution engineering role
- 7+ years of customer-facing experience in a technology, consulting, or financial services company
- Strong experience working with Mid-Market and Enterprise merchants
- Strong experience in developing and demonstrating solution capabilities and value
- Experience working with eCommerce and ERP platforms
- Experience with Javascript, HTML, CSS, and RESTful Integrations
- Excellent communication skills and ability to clearly explain technical concepts and solutions to partners
- Ability to perform in a high-energy environment with dynamic job responsibilities and priorities
- Ability to clearly explain technical concepts and solutions to merchants
- Ability to take ownership of work products from end-to-end
- Excellent communication and analytical skills
Nice to Haves:
- Experience integrating common eCommerce platforms (e.g. Shopify, Salesforce CommerceCloud, BigCommerce, WooCommerce, Magento, etc.)
- Experience with back-office OMS and ERP systems
- Familiarity with general accounting practices and business processes
- Familiarity with Typescript, React and Node.js
- Experience implementing or integrating with POS systems
Estimated Pay Range: $165,000 - $185,000 per year salaried*
* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience.
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Extend
Modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.
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