Event Assistants

Event Assistants - TEDNext 2024, Atlanta, GA

These are short-term, temporary contract roles for in-person, onsite support at the TEDNext 2024 in Atlanta, GA taking place at Pullman Yards. Event orientation and onsite work will take place between October 18 and October 25, 2024. Successful candidates will be responsible for any travel, accommodation and meal costs.

TEDNext marks an expansion of the TEDWomen mission by broadening the program’s gender lens, embracing new ideas and fresh voices from all communities to engage and inspire the next generation of changemakers.

It’s a three-day, all-encompassing conference focused on the future you! It’s an experience enriched by extraordinary ideas to fuel your growth, happiness and well-being in both life and work.

We have a variety of on-site positions available including

FRONT OF HOUSE

• General Event Assistants
• Info Hub Support Representatives
• Check-in Representatives
• Theater Ushers

BACK OF HOUSE

• Operations and Logistics Assistants

All roles will assist the Event Production team produce multiple aspects of the TEDNext experience, so we’re looking for people who are comfortable assisting guests with discretion and tact, actively listening to requests and taking the temperature of a situation before reacting. We want people who are proactive and resourceful, able to think critically.

On-site roles can involve walking and standing for long periods and being able to assist in some physical work and heavy lifting of up to 50 lbs.

Potential Responsibilities (role dependent)

• Welcome and support attendees to help them feel oriented, included and comfortable
• Represent and exemplify TED’s service ethos - warm, inclusive, welcoming
• Interact with high-profile guests and manage stressful or time-sensitive situations with calm discretion
• Work with the TED team to execute a pre-set program production schedule
• Accurately interpret and follow floor plans, room layouts, one-sheets and running orders for session setup, paying attention to the smallest details
• Wayfinding and assisting attendees with directions and local city recommendations
• Set up and tear down events or spaces, moving, packing, building and disassembling furniture and decor
• Take accurate debrief notes of the event as required, escalate any questions or concerns to the Event Production team
• Use mobile devices or tablets to take attendance using TED software programs

Qualifications of Ideal Candidates

• Previous customer service and/or hospitality experience
• Tech-savvy with a functional understanding of laptops, tablets, and cell phones
• Previous event production or tourism management experience
• Able to work well under little supervision, with excellent time management skills
• Strong interpersonal and communication skills
• Proactive and resourceful
• Critical thinking and problem-solving skills
• Organized and detail-oriented
• Calm, kind and discreet
• Fluent in English
• Able to stand for long periods, participate in physical work, and heavy lifting up to 50 lbs