Chief of Staff

About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

The Role

If you are looking for a job description with a clear set of responsibilities, this role is not for you. This is a role for someone who enjoys working through ambiguity, gets energised by no two days looking the same, is comfortable working at a fast pace, and thrives in constant change.

You’ll be teaming up with one of our founders, Tom, our Chief Strategy Officer, who is focused on accelerating the success and impact of Auror. Over the next 2-3 years, we’re looking to grow revenue from tens of millions to hundreds of millions. You’ll play a key role in this growth.

While you’ll enjoy working at pace in a dynamic environment, you’ll also bring structure and rigour, complementing the instinctual nature of our CSO.

Where Tom is strong:

• Product judgement, where the opportunities our to better met the current and future needs of our customers.
• First principle thinking - focusing on the problems that actually matter.
• Bias to action.
• Conviction and inspiring others.

Where Tom needs help:

• Bring rigour to test assumptions and hypotheses
• Create structure that helps the team come on the journey - “alone you go faster, together you go further”

This role reports to Tom Batterbury Co-founder & Chief Strategy Officer

We’re now over 10 years into the journey with Auror and still feel like we’re just scratching the surface of what’s possible when for powering how communities reduce crime. I love the collaborative environment we have created at Auror, working with amazing people to help our customers and communities solve tough problems. I anchor my impact around how do we build a company where people are empowered to do their best work consistently, developing a remarkable and disruptive product, that genuinely delivers unrivalled led to our customers. I’m looking forward to building a team to take this all up a few gears. Outside of work, I love going on adventures with my wife and two kids who I adore, bike riding on trails, hiking in nature, and attempting to play golf.

Requirements

You enjoy whiteboarding, storyboarding, and building out slides. You are comfortable in a spreadsheet with data, you ask the right questions, you have a bias towards action, and are great at prioritising and managing your time. You are comfortable working with all levels of stakeholders in and outside of the business. You are strategic, analytical, creative, good at writing, and fun to work with.

You are direct and candid. You share where you stand. You don’t care about being right, you just care about Auror succeeding and how to get there as fast as possible.

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.

Benefits

• Competitive salary range
• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days, and up to three expert sessions paid for every year.
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

Next steps:

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.