Program Manager

The mission of the Financial Crimes organization at Block has a core focus to identify and report suspected money laundering, terrorist financing or other unlawful activity in accordance with Block’s Anti-Money Laundering and Counter Terrorist Financing Policy. You will report to the Head of Intelligence which is part of the Cash App Global Financial Crimes organization.

As the Anti-Human Exploitation Program Manager you will support the overall Financial Crimes mission by leading, designing and implementing a program focused on combating human exploitation on the Cash App platform with a focus on preventing the sale of child sex abuse material (CSAM) and payments which involve human trafficking. This entails devising a risk prevention strategy, implementing tools to enhance detection capabilities, and offering guidance in all aspects of human exploitation, including bolstering relationships with law enforcement and NGOs.

You Will:

• Ingest and manage intelligence related to human exploitation activity to inform policies, investigation enhancements, product controls and other areas of the business where relevant
• Collaborate with Compliance leads and relevant business stakeholders including the Executive Leadership team to implement the anti-human exploitation strategy
• Partner and lead cross platform collaboration, ensuring knowledge sharing across Block Inc., investigative teams
• Develop procedures applicable to relevant teams, including iterating on existing workflows to streamline and improve identification of activity
• Work with other Compliance Team members to develop technical specifications for tool enhancements or new tool build
• Understand the regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements for detection of potentially suspicious activity related to human exploitation
• Provide guidance, insight and act as an escalation point for matters related to human exploitation which includes making recommendations to various stakeholders across the Cash App organization
• Expand and strengthen partnerships with law enforcement and non-governmental organizations (NGOs)
• Attend relevant seminars and conferences as a representative of Cash App to stay informed about CSAM and Human Trafficking issues. This involves participating in panel discussions and public speaking events to share industry trends and best practices.
• Present to Compliance senior leadership and partners across the company to provide updates on the anti-human exploitation strategy

**It is possible that this role will be exposed to harmful content as part of the core role and in response to escalation requests.

Requirements

You Have:

• 8+ years related industry experience with at least four years with an NGO focused on human exploitation activity.
• Bachelor’s degree
• Strong understanding of human exploitation activity, including the sale of CSAM, sextortion, romance scams and payments for human trafficking
• Excellent cross-functional project management skills, excellent communication skills and a passion to unite people behind a common goal
• Project management experience, which includes ability to document, measure, track and communicate results and overall effectiveness of implemented strategies

Even better:

• Direct experience managing law enforcement and/or NGO partnerships
• Direct experience designing detection modeling and controls
• Knowledge of AML regulations, risks and typologies