Customer Advocate

Customer Advocate, Status Solutions LLC

We are looking for an experienced Customer Experience Advocate with a proven track record of driving results! The ideal candidate will engage with the current customer base to maximize the adoption of our software, drive sales by influencing upgrades and add-ons, build lasting partnerships, network community connections effectively, and identify growth opportunities within their assigned territories.

Successful candidates must be confident, personable, analytical, possess an aptitude for learning while using new software, and be able to communicate clearly and effectively. If this sounds like you or someone you know let's talk!

Your Day to Day

• Serves as a primary point of contact for customers in their assigned geographic territory and manages the relationship.
• Building and maintaining ongoing customer relationships and networking.
• Quickly and effectively determines customer needs and coordinates effectively with different departments.
• Makes proactive contact with customers via phone on a regular basis.
  • Responsible for meeting outcome-based engagement metrics within a given timeframe.
• Engages with current custo...