ServiceNow Developer

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change.

ServiceNow Junior Developer (Developer Exp. 3+ Years)​
Location – Mumbai/PAN India,
Must Have Skills:​
 Extensive hands-on experience in configuration and implementation of one of the ServiceNow out
of the box solutions –CSM, ITSM, ITBM, HR Service Delivery, ITOM, GRC, or APP Engine​
 Deep technical understanding of ServiceNow core platform capabilities and ability to create efficient
custom applications using scripting​
 Able to understand complex customer requirements and design effective solutions for the same​
 Hands on experience with third party & web services integration (SOAP and REST)​
 Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)​
 Administration of a ServiceNow instance including the delegation of groups, modification of CMS,
workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all
other existing solutions requiring revisions​
 ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work,
technical configuration and deployment​
 Understanding of ITIL framework​
 Experienced to work in Agile software development environments​
 Very good communication & presentation skills, proactive mindset and capacity to learn and work
independently​
 ServiceNow CSA/CAD/Both Certification is mandatory​
Must Have Skills:​
 Knowledge on other Service Management products such as BMC Remedy, Ivanti, HPSM etc​
 Experience of rolling out-out standard mobile applications available on ServcieNow​
 Experience on implementing chatbots​
 Knowledge of DevOps & automated testing​
 Service Portal development in ServiceNow ​
 Experience in working on public clouds – AWS, Azure, GCP etc​

 Experience in Product evaluation​
 Integration experience with infrastructure monitoring solutions ​
 Exposure in defining UX​
 ITIL & ServiceNow certified​
Roles and Responsibilities:​
 Interact with external customers and development of robust and performant solutions​
 Create solutions keeping architecture & best practice principles in mind for new business
requirements​
 Focus on delivering the solution as configurable and provide alternate solutions wherever possible​
Keywords:​
 ServiceNow​
 ITSM​
 ITBM​
 CSM​
 HR Service Delivery​
 ITOM​
 JAVA Script, XML, HTML​
 Agile software development​

Mandatory skill sets-ServiceNow CSA/CAD/Both Certification is mandatory...Extensive hands-on experience in configuration and implementation of one of the ServiceNow out of the box solutions –ITSM,CSM, ITBM, HR Service Delivery, ITOM, GRC or APP Engine....Good hands-on experience on custom widget development and creating custom catalog items.....In depth knowledge in service catalog development and automation of workflows.....Experience in SOAP and REST JAVA Script, XML, HTML, AJAX, CSS, HTTP CMS 9.ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment..
Preferred skill sets-Good to Have Skills: Knowledge on other Service Management products such as BMC Remedy, Freshworks, Ivanti, HPSM etc Experience of rolling out-out standard mobile applications available on ServiceNow Experience on implementing chatbots Knowledge of DevOps & automated testing Service Portal development in ServiceNow Experience in working on public clouds – AWS, Azure, GCP etc Experience in Product evaluation Integration experience with infrastructure monitoring solutions Exposure in defining UX
Year of experience required- 3-5 yrs
Qualifications- B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Automation Technology, HR Service Delivery, IT Operations Management (ITOM), ITSM, ServiceNow Customer Service Management (CSM), ServiceNow Governance, Risk, and Compliance (GRC), ServiceNow Platform

Optional Skills

BMC Remedy, HSMWorks (Software), Ivanti Patchlink

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date