Senior Strategic Program Manager

Position Overview:

We are seeking a highly strategic and proactive Senior Strategic Program Manager to lead key initiatives that align with our organization's long-term objectives. The ideal candidate will have a proven track record of managing complex projects or programs, with an emphasis on strategic planning and execution. This role requires a leader who can help craft innovative strategies and drive their successful implementation to enhance our competitive edge and achieve substantial outcomes.

Key Responsibilities:

• Define program scopes, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Establish and manage program timelines, milestones, and budgets to ensure programs are delivered on time, within scope, and on budget.
• Identify, assess, and minimize risks throughout the program lifecycle, implementing contingency plans as necessary.
• Measure program performance using appropriate tools and techniques to track progress, identify necessary changes, and deliver operational excellence.
• Foster stakeholder relationships by providing regular updates, managing expectations, and ensuring ongoing engagement with the program's strategic direction.
• Champion continuous improvement efforts, leveraging feedback and analytics to refine program strategies and processes.
• Mentor and develop project and program managers within the team, enhancing their capabilities in strategic program management.
• Minimal travel; 10%.

Qualifications:

• Bachelor’s degree in Business, Management, or a related field; Master’s degree preferred.
• Minimum of 7 years of experience in project or program management, with at least 1 year in a strategic role or managing strategy-focused programs.
• Demonstrated ability to lead strategic initiatives and manage large, complex projects with cross-functional teams.
• Strong analytical and decision-making abilities with a proven track record of successfully implementing strategic programs.
• Excellent communication, interpersonal, and leadership skills, capable of motivating and guiding teams and stakeholders at all levels.
• Proficiency in project/program management software and tools.
• PMP, PgMP, or similar certification is highly desirable.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

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