Principal Engineer - IT Systems Engineering

Company:

Mercer

Description:

Marsh McLennan is seeking candidates for the following position based in the Gurgaon India office:

Senior Engineer – IT Systems Engineering

What can you expect?

• An opportunity to develop your career and skills within the wider global team as DevOps Engineer.
• Highly self-motivated, detail-oriented, and committed individual with an ability to take up initiatives and execute tasks with full ownership.
• Able to prioritize and execute tasks in a high-pressure environment with minimal direction.
• Work in 24x7 shifts on a rotation basis, including on-call support.
• Identify and assess project risks and issues.
• Provide key performance indicators (KPIs) and project status updates.
• Analyze data to identify trends and areas for improvement.
• Facilitate communication and collaboration among project stakeholders.
• Ensure project managers and teams have the necessary information and support.
• Responsible to design build & deploy jobs using Github Actions, Argo CD & Azure DevOps.
• Hands-on experience on AWS and Terraform.
• Creating build jobs using MsBuild, Angular, NPM, Java, etc.
• Hands on experience on Ansible / OLAM.
• Understanding of ITSM, ITIL and ServiceNow.
• Implement automation tools and frameworks (CI/CD pipelines)
• Implementation static analysis tool using SonarQube and Puma.
• Implementation of dynamic security scanning using OWASP ZAP, Snyk or BlackDuck.
• Troubleshoot production issues and coordinate with the development team to streamline code deployment.
• Resolve or triage issues occurring during deployments such as IIS/ App Pool recycles, CPU/ disk space issues on servers, service alerts, etc.
• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
• Candidate must be flexible in terms of working hours due to the nature of the role.
• Establish and maintain regular written or verbal communication with the stake holders regarding project updates.
• Candidate should have analytical approach to issue troubleshooting and be resourceful in the times of heavy workload.
• Weekend work and extended weekdays hours to support organized changes or incidents may be required – but through prior agreement.

What is in it for you?

• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)
• You will be part of the Application Reliability Engineering team, focused on enabling the success of the organization by providing support for the MMC stakeholders globally.

We will count on you to:

• Provide functional support for Github Actions, Azure DevOps, Ansible / Olam jobs.
• Troubleshoot and resolve issues reported by end-users.
• Manage and prioritize incidents, ensuring timely resolution.
• Participate in system changes, enhancements, and upgrades.
• Conduct user training and provide ongoing support.
• Configure and maintain existing pipelines.
• Participate in delivery activities and ensure system quality.
• Identify opportunities for process improvements and automation.
• Experience in troubleshooting and resolving scripting issues i.e. Powershell, Shell, Groovy, OLAM playbooks.
• Familiarity with system changes and enhancements.
• Ability to conduct user training and provide support.
• Proficiency in system configuration and setup.
• Qualifications – 3-5 years as functional support.

What you need to have:

• Great verbal and written communication skills
• Integrity and attention to detail
• Flexible attitude
• Flexible to adjust the office hours as per the business requirements.

What makes you stand out?

• ITIL certification
• Cloud understanding (Azure and AWS)

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person