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Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better
Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
**Title: Database Administrator, (Specialist)
**Location: Any
**Reporting to: Application Support, Manager or as assigned
**Functional Group: IT
**Job Summary:
**The Database Administrator (DBA) role is to design, install, monitor, maintain, and performance tune production, test/development, and QA database environments while ensuring high levels of data availability. This individual is also responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of all databases and their accompanying software. The DBA will design and implement redundant systems, policies and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets and will remain current with the latest technologies and industry/business trends.
**Job Responsibilities:
**· Install, monitor, maintain, upgrade, and performance tune all Production, Test & Development databases including but not limited to MongoDB, MySQL and SQL server.
**· Developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of company databases and their accompanying software.
**· Provides technical support to application development teams.
**· The DBA is usually the point of contact for Database Support. Install, configure and upgrade server and database application components including but not limited to the portal platform, LDAP server, messaging server, calendar server, web server, API gateway, internet based forms and self-service applications.
**· Create new database users as required, develop, implement and maintain scripts for database backup and restore for all databases and test the procedures periodically.
**· Regularly monitor and tune databases for optimal performance. Troubleshoot, resolve, and communicate problems and failures with databases and related server applications.
**· Assist in the development and maintenance of reporting databases.
**· Develop and modify technical documentation that describes installation and maintenance standards and procedures. Perform all duties and responsibilities with minimal supervision.
**· Keep up with changes in relational database management systems, database management practices, SQL programming, server operating systems and vendor supplied information systems for higher education.
**· Manage and support third party integration software to enhance processing.
**Job Qualifications: (Knowledge, Skills, Experience)
**· 4+ years of MySQL, and SQL database administration and SQL programming experience is required;
**· 4+ years of significant system administration experience in a Windows, Unix or Linux environment is required; Unix Shell scripting preferred.
**· Self-directed learning is required.
**· Strong problem solving skills.
**· Excellent analytical, organizational and communication skills are required.
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.
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