Logistic Business Operation Support Staff

· Create and implement improvement plans for the overall operation

· Assist Team Leader’s direction

· Establish Operational Procedures for verification of inbound and outbound shipments in Hazleton, Bethel, Groveland, and other regions

· Collaboration with HQ, RHQ, Team members, Site Managers

· Monitor, test, root-cause finding and report daily, weekly, monthly, quarterly, yearly, the effectiveness of cycle counting, Physical Inventory

· Produces various reports and statistics on a daily, weekly and monthly basis briefing team leaders

· Ensure direct reports maintain SOP training and/or review at least twice a year

· Initiate, develop and implement continuous warehouse improvements within distribution/return/rebox functions in Hazleton, Bethel, Groveland, and other regions

· Works with all levels of Management as key information provider for Distribution metrics

· Metric reporting for KPI’s

· Analyze forecasts, simulation, productivity

· Prepare for Peak Season Operations

· Identifies customer/market trend, requirements & operation issues

· Gather & Identifies various operation status and performance

· Support developing & implementing solutions to meet requirements, to solve issues and to improve operation performance

· Support for warehouse operation set-up

· Support for project management

· Performs other duties assigned as needed

Requirements

· Bachelor’s Degree in Industrial Engineering/Business or Logistics from four-year college or university Required

· 3+ years of experience in Logistics Required

· Strong written and verbal communication skills

· Proficient in computer applications

· Strong Microsoft Office applications (Excel + power query, PowerPoint, Word)

· Must have excellent communication and interpersonal relation skills, Must have strong attention to detail

· The ability to write reports with key points, 5w1h, rational by own research

· Ability to multi tasks with several key projects with customer

· Excellent customer service skills and ability to engage and work directly with customers

· Problem solver mindset, self-motivated and organized

· Ability to handle high pressure and fast paced operations

· Strong work ethic

· Standard clerical office practices and procedures especially as they relate to the function of this position

· Ability to set up priorities and completing tasks

· Ability to summarize data and information in precise documents