Collections Specialist

We are seeking a Collections Specialist to join our team at World Headquarters! This role involves managing overdue accounts and securing timely payments from WellSky’s clients. The position plays a vital role in maintaining positive cash flow and reducing bad debt risks for the organization.

A day in the life!

You will be responsible for the following:

• Contacting clients via phone and/or email to address overdue accounts
• Providing copies of invoices, statements, and ledgers as requested
• Collecting payment information from clients
• Maintaining accurate records of all collection activities, conversations, and payment commitments with clients
• Fact finding in order to surface, identify, and drive issues toward resolution
• Providing a superior level of service to all clients (internal and external)

Do you have what it takes?

Required Qualifications:

• GED/high school diploma
• 1 year of relevant work experience

#LI-OF1

#LI-hybrid

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Perf...