Senior Performance Coach

Opus Talent Solutions is a multiple award-winning talent consultancy and the fastest growing Tech and Energy recruitment firm globally. We turn problems into opportunities; we understand what it takes to be the best. Our mission is to be a global leader in niche and innovative talent solutions.

We are currently recruiting a Senior Performance Coach on a 12 month FTC. In this role, you will work with our recruitment consultants through our robust training induction and with on-the-job development. This is an integral role to elevates the performance and sales effectiveness of our recruitment consultants, across all levels. You will have extensive expertise in the recruitment sector and a proven background in learning & development/coaching, with a track record of driving substantial improvements in learner understanding, knowledge and performance.

Responsibilities:

• Understand and remain up to date on recruitment industry trends and learning and development best practice.
• Adhere to Opus TS ways of working and internal processes, to ensure that training materials, delivery methods and analysis/reporting is consistent and fit for purpose.
• Deliver professional, engaging and impactful learning, training and coaching.
• Set clear learning outcomes and pathways to competence in our technical sales induction and responsive training workshops/initiatives.
• Leverage business reports, internal insights and data points to identify areas of strength and opportunities for improvement on both a group and individual level.
• Collate, analyse and report performance data, before and after interventions in order to demonstrate impact
• Use data, observations and insights to identify emerging needs and develop training and or coaching activity that responds to and addresses those needs.
• Provide tailored 1-2-1 coaching for trainees, and where required, consultants of varying levels, from underperforming employees to high potentials.
• Play an active role in the identification of trends and patterns from business and coaching data in order to inform strategic considerations for current and future development across our sales population.
• Foster strong relationships with stakeholders across the business and ensure the sustainability of learning and optimize the path to productivity for all consultants.
• Support the Performance Coach Lead to upskill, develop and mentor Performance Coaches across the team, providing guidance and support that enhances their training and coaching effectiveness.
• Where required (e.g., to cover leave or when the business required support), temporarily step-up to cover Performance Coach Lead duties and responsibilities, i.e. Create, inform & Coordinate team members on L&D initiatives and objectives.

Requirements

• Extensive experience in 360 recruitment, demonstrating a deep understanding of both Contract and Perm recruitment roles and lifecycles.
• Proven ability to employ sales principles and techniques to significantly enhance the performance and skill level of recruitment consultants.
• A demonstrable knowledge and execution of training, coaching, and mentoring methodologies.
• Impeccable professionalism and integrity, committed to ethical coaching practices.
• The ability to inspire, motivate, and develop individuals and teams to achieve peak performance.
• Strong analytical capabilities, adept at interpreting performance data, providing actionable insights, and driving evidence-based decisions.
• Certified coaching accreditation (e.g., EMCC, ICF, ILM) is preferred.
• An L&D Qualification (e.g., CIPD, ILM) or equivalent formal experience in an L&D role is preferred.

Benefits

• 30 days Annual leave
• 1 week work from any office (including our international locations)
• 10 Offices Locations (Sydney, London, Bristol, Manchester, Amsterdam, Barcelona, Dallas, Tampa, Austin and New York)
• Hybrid/Remote schedule
• Award winning consultancy: Sunday Times Top 100 Best Companies to Work For, Virgin Fast Track, International Fast track/ Top 2 most Socially Engaged Business, Financial Times Europe’s Fastest Growing Companies, Recruiter Awards for Excellence +++
• Bonuses, Lunch clubs, Super trips (LA, Canada, Ibiza, Miami)
• Collaborative working environment that is sociable, celebratory and supportive