Case Manager

• Works with participants to overcome barriers that affect their ability to obtain and retain housing
• Manages a revolving caseload
• Assesses clients to determine appropriate levels of service on a case-by-case basis
• Refers clients to appropriate agencies for specialized services and counseling
• Develops action and stabilization plans with clients
• Documents expenditures, payments, and service issuances to clients
• Works closely with partners and the community to identify opportunities for homeless individuals and families through outreach and education
• Completes assessments to help participants access all available income and determine needed supportive services
• Maintains complete, accurate, and timely case notes and related records in manual and electronic systems
• Maintains completion of plans according to contract deadlines
• Utilizes county and company computer data processing systems to efficiently track and record participant activity

Requirements

• Bachelor’s degree in Sociology, Social Work, or related field
• Two years of equivalent work experience
• Knowledge of local housing market and applicable regulations preferred
• Proficient in Microsoft Office, databases, and other specialized software
• Strong interpersonal and communications skills