Systems Engineer I

Infinera is hiring an optical pre-sales System Engineer I to address requirements for the Latin America Region, with focus on optical transmission technologies. The SE shall be a self-starting individual with strong ambition on customer engagement and business acumen skills and eager to develop leading technical solutions in a competitive environment for the assigned customer accounts.

Location: Buenos Aires, Argentina.

Who are we?

Infinera has a long history of challenging conventional thinking, bending the laws of science, and continually reimagining telecommunication networks. We’re enabling our customers to usher in new services and applications that improve how people communicate with our innovative vertically integrated, open, modular solutions.

Who are you?

Have you ever wonder about how does the internet actually works? How does your text-messages go from one continent to the next in an instant? Here at Infinera we have the answer. Work with Infinera and you will be building it. Your ideal dream job is to be an all-knowing out-of-the-box photon throwing optical ninja guru! Passionate for cutting edge-technologies and next generation transmission networking. You are self-driven with a positive outlook and comfortable in fast-pace environments. You are reliable and determined with excellent communication skills; able to see things from another person's perspective while providing insight and technical guidance.

What would you be doing?

The SE is the primary technical resource for the regional Sales force. He/she is responsible for actively driving and managing the technology proposition and evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for the Infinera product portfolio. The Systems Engineer I will learn how to articulate technology and product positioning to both business commercial and technical customers, he will be able to design, offer and position products/solution/networks in all technical aspects.

The candidate will mainly be working as a Sales System Engineer supporting our Advanced System Engineering team. The role is office-based and requires full technical sales support throughout multiple disciplines. You will help prepare and deliver technical presentations to customers which may include the preparation and execution of Demos/POC/RFP/RFI. The candidate will be working closely to our field Senior System Engineers to support our operations over all Latin America. In working with the Senior SE's, the engineer will experience what it takes to provide world-class pre-sales and post-sales support to one of the top Telecommunication optical vendors in the industry. Create and validate bill of material for optical network proposals throughout service providers in the region. Full in-depth support to customer RFPs (Requests for Proposal) and create both high-level design engineering documentation packages as well as present at request to the customers. Sales Engineer will also have access to learn from Network architects and have first hand experience with cutting edge Optical technologies in Long-haul, Metro and Subsea communications.

Key responsibilities and accountabilities:

• Helping Senior System Engineers to interpret customer requirements - speaking with customers to understand, anticipate and meet their needs. Help prepare documentation for technical proposal and analyze RFI/RFP requirements.

• Articulating to customers that a product or design solution best satisfies their requirements in terms of reliability, scalability, price and delivery

• Co-ordinate and drive all first of type applications and Lab Trials with customer, managing technical demonstrations and lab trials

• Supporting marketing activities by attending trade shows, conferences and other marketing events

• Able to respond to functional and technical elements of RFIs/RFPs

• Able to convey customer feature requirements to corporate Product Line Management teams

• Able to frequently travel throughout the sales region

• Develop and grow long-term relationships with customers and influence customer requirements

• Plan, design and document network solutions

• Producing customer orderable quotations

• Provide after-sales support, such as extension design, technical project documentation

• Liaising with other members of the sales team and other technical experts

• Providing training and producing support material for other members of the sales team

Specific Job Skills:

• Bilingual (English and Spanish/Portuguese)
• Ambitious to develop skills in network planning and design
• Interest in pursuing technology certifications in Optical Transmission technologies
• Presentation skills for both technical and non-technical audiences
• Possess a strong ability to move concepts through the design cycle including solution development and engineering documentation
• An articulate communicator, with excellent writing and social skills
• An analytical person to provide appropriate solutions to whichever tasks are presented.
• Strong willingness to work in a team environment.

Qualifications and Experience:

-Bilingual (English/Spanish)

-Preference for individuals with BS/MS degrees in Engineering subjects, however candidates with demonstrable technical depth will also be considered.

Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.