Customer Success Manager

The Opportunity

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

Poppulo is the global leader in the field of software solutions for Employee Communications. We are a fast-paced company with an entrepreneurial and dynamic culture focused on the power of people, both within Poppulo and our customer base. Poppulo offers a dynamic environment with driven, smart and flexible individuals, who thrive on challenges and responsibility.

We are seeking an enthusiastic, customer success focused professional to join our Customer Success Management team. You’ll be managing the customer relationship from on-boarding through to success, renewal and expansion.

Core Responsibilities

Customer Success/Account Management:

• Supporting our customers in realising their success is key to the role of a Customer Success Manager at Poppulo. Our customers' journey in achieving success is a core component of the role and ensures we are the trusted advisors for our customers within the Internal Communications Industry.
• Proactively manage new customer onboards - Identifying onboarding needs, requirements...